Why Are Reservations Not Getting Cancelled When Their HotSoft Booking Is Cancelled?

If you have bookings getting cancelled in Hotsoft but the related bookings in TablePath are not getting cancelled, the issue is likely with the windows service program that automatically runs on your Hotsoft machine. In this instance, please contact Planet/Hoist support at support.ie@hoistgroup.com and they'll be able to rectify that issue.

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