How To Set A Cutoff Time For Reservations

If you would like to set an 'Online Reservation Cutoff Time' before a service start time, please follow the steps in the following Help Article:

1
Click on the TablePath logo in the top left.

2
Click on Configure at the bottom left hand side of the page.

PLEASE NOTE: if you're unable to see the 'Configure' link, please see the following: https://help.tablepath.com/article/320-configure-link-missing

3
Click on Opening Hours.

Quick Link: If you are already logged into the TablePath Dashboard, click on the following link to jump straight to 'Opening Hours':

https://manage.tablepath.com/admin/configure/opening-hours

4
Click on the edit button (pencil icon) beside the opening hour you want to set the cutoff time for.

5
Go to the field ' Online Reservation Cutoff Time' and select the minutes you want to set as the cutoff time. So if you were to set the cutoff time to 1 hour and you open at 5pm, online reservations will be available up to 4pm. After 4pm the customer will be prompted to call.

6
Click ' Save' to save your new setting.

After saving, all future online booking attempts after the cutoff time will be blocked.

PLEASE NOTE: You'll need to set the cutoff time for each opening hour in order for online reservations to be blocked at a certain time. For example, blocking online lunch bookings at 12pm will not block dinner bookings later in the day.

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