Two Factor Authentication With Email Verification

Overview

Starting October 1st, 2025, TablePath will be introducing Two-Factor Authentication (2FA) for all user accounts. This means that, in addition to entering your password, you will be required to enter a one-time verification code that will be sent to the email address associated with your account.

We’re making this change to provide stronger protection for your account and the sensitive restaurant data you manage within TablePath. Even if your password is ever compromised, 2FA helps ensure that only you (or someone with access to your registered email) can sign in.

Why Are We Introducing Two-Factor Authentication?

Security threats and unauthorized access attempts are unfortunately common in today’s online environment. Passwords alone are no longer enough to keep accounts safe. Here are the main reasons for this change:

1. Enhanced Protection of Sensitive Data

   TablePath stores information about your restaurant operations, reservations, and customers. By adding an extra step to the login process, we’re reducing the risk of unauthorized access.

2. Defense Against Phishing and Password Breaches

   Even if a password is accidentally shared, stolen, or guessed, an attacker will still need access to your email account to complete the login process.

3. Industry Best Practices

   Many modern applications and platforms now use 2FA as a standard security feature. We are committed to following these best practices to keep your data secure.

4. Peace of Mind

   Knowing that your account has an additional layer of protection allows you to focus on managing your restaurant without worrying about account security.

How Does It Work?

Starting October 1st, whenever you log in to TablePath:

1. Enter Your Email and Password

   Sign in as you normally do with your account credentials.

2. Receive a One-Time Code

   A unique, time-sensitive code will be sent automatically to the email address linked to your account.

3. Enter the Code to Complete Login

   Type in the code on the login screen, and you’ll gain access to your account.

That’s it — the process only takes a few seconds, but it significantly improves your security.

Frequently Asked Questions (FAQ)

Can I update to two factor authentication now, without waiting until October 1st?

Yes. Please contact support@tablepath.com to request your account be upgraded to two factor authentication immediately.

Where will the verification code be sent?

The code will be sent to the email address currently associated with your TablePath user account.

What if I don’t receive the code?

If you don’t see the email within a minute or two, please:

• Check your spam or junk folder.
• Make sure your email inbox isn’t full.
• Confirm that you can receive emails from TablePath.

If you’re still having trouble, please contact our support team.

Can I use my phone number instead of email?

At this time, 2FA is only available via email. We may introduce additional options (such as SMS or authenticator apps) in the future.

Do all users have to use 2FA?

Yes, 2FA will be required for all TablePath accounts starting October 1st. This ensures every account has the same level of protection.

Preparing for the Change

• Verify your email address now: Make sure the email address linked to your account is current and accessible.
• Inform your team: If you manage multiple staff accounts, let them know about the upcoming change so they’re not caught off guard.
• Contact support if needed: If you’re unsure what email address is connected to your account, our support team can help you update it.

Need Help?

Our support team is here to make the transition as smooth as possible. If you have any questions or issues with Two-Factor Authentication, please reach out to us support@tablepath.com.