How To Enable Thank You & Reservation Review Emails
This Help Article will assist you in enabling your 'Thank You' emails. These emails also provide your customers with an opportunity to leave feedback.
To see the many benefits of this feature as well as an example of what will be sent to your customer; please visit the following link: https://www.tablepath.com/products/reservations#reviews
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- Click on the TablePath logo in the top left.
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- Click on Configure at the bottom left hand side of the page.
PLEASE NOTE: if you're unable to see the 'Configure' link, please see the following: https://help.tablepath.com/article/320-configure-link-missing
- 3
- Click on Settings.
Quick Link: If you are already logged into the TablePath Dashboard, click on the following link to jump straight to 'Settings':
- 4
- Click on ' Reservations'.
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Scroll down the page until you reach '
Enable Thank You Emails'.
Alternatively, you can use CTRL+F on your keyboard and then type 'Enable Thank You Emails' to find the correct section
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- If the box says ' OFF', click on the box to switch it to ' ON'. This will enable reservation review emails.
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- Select a value for ' Thank You Emails Delay'. This is the number of days after a customers visit, that you'd like to send the email.
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- Select a value for ' Thank You Emails Time'. This is the time of day you'd like to send the email.
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- If you would like to overwrite the standard text and enter a custom 'Thank You' message to your customers - enter this into the ' Thank You Email Text' field.
- 10
- Scroll down to the bottom of the page and click ' Save'.
If you would like to learn how to view your 'Customer Reviews' please follow this link:
https://help.tablepath.com/article/323-how-to-view-customer-reviews
If you would like to view your 'Review Stats' please head to the following Help Article:
https://help.tablepath.com/article/135-how-to-view-your-review-stats