How To Add A Custom Message To Cancellations

The following setting allows you to append a custom message to your cancelled bookings. For steps on how to enable a custom message, please view below:

1
Click on the ' TablePath ' logo in the top left.

2
Click on ' Configure ' at the bottom left hand side of the page.

If you're unable to see the 'Configure' link, please see the following: https://help.tablepath.com/article/320-configure-link-missing

3
Click on ' Settings '.

Quick Link: If you are already logged into the TablePath Dashboard, click on the following link to jump straight to the 'Settings':

https://manage.tablepath.com/admin/configure/settings

3
Click on 'Emails'

4
In the field called 'Cancellation Email Text', enter the message you'd like included in the cancellation email your guest will receive when you cancel the booking.

5
Click on 'Save'

When you now cancel your bookings, the message entered in 'Cancellation Email Text' will appear at the top of the email.

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